FAQ

To book an appointment, you have four options: use the BOOK NOW feature on our website, email our Il Bacio Spa Club Team, call us at 905-339-0111 or DM us on Instagram. 

We require a 24 hour cancellation or appointment adjustment notice on all treatments. 

If you need to cancel or reschedule your appointment, please call our Il Bacio Spa Club team at 905-339-0111 or email info@ilbaciospaclub.com.  

Appointments cancelled outside of our policy will incur a $50 cancellation fee. Thank you for considering other members and our team. Muah! We can’t wait to see you.

We require your credit card information to hold your appointment. Your card will not be charged until after your appointment. You may still pay with a gift card or another method after your treatment. If you wish to do so, please let us know when you check out.

Yes. You can find reserved Il Bacio Customer Parking on the side of the building. If the parking spots happen to all be taken – as we do have busier days, there are parking spots on the road or in the nearby parking garages.

We love seeing new faces! If it’s your first time getting a facial, we recommend booking the Glow Up Facial. If your Aesthetic Therapist advises an alternative facial after your initial treatment, we can easily make the change for you. 

Retinoids, chemical peels or other facial lasers for at least two weeks before your treatment. Botox or dermal fillers should also be avoided for at least two weeks before your treatment. Isotretinoin treatment or drugs in a similar class (i.e Accutane) should not have been taken within the last 12 months. Avoid skin recovering from a cosmetic procedure.

LED stands for “light-emitting diode” and is a form of low-level light therapy that penetrates the skin to target different concerns. The wavelength spectrum ranges from 600-1300nm, and treatment with different wavelengths can result in skin rejuvenation, tissue repair, reducing inflammation, killing harmful bacteria, and collagen stimulation.

Glow Up Facial is a deep cleansing facial- a treatment that thoroughly cleanses your pores and removes impurities from your skin. It can be ideal for people with all types of skin who want a thorough, deep face cleanse.

Microdermabrasion treatment is a mechanical exfoliation procedure that uses semi ablative technology that polishes the skin by using Diamond therapy. It removes the very top layer of the Epidermis by using different settings and techniques for different skin types, treatment areas and client needs.

Experience a calming and revitalising skincare treatment designed for long-term skin health, customizable to suit the unique needs of all skin types. The HydraFacial is a refreshing option that provides immediate, visible results without any downtime or irritation. This treatment effectively eliminates dead skin cells, extracts impurities, and bathes your fresh skin in cleansing, hydrating, and moisturising serums, leaving you with a radiant and rejuvenated complexion.

If you’re looking to improve the look of your skin from environmental damage and ageing, OxyGeneo is the right treatment for you. OxyGeneo can be used by both men and women who have been exposed to harmful environmental conditions such as sun exposure or harsh weather conditions. It is a 3-in-1 facial where we exfoliate, infuse and oxygenate.

Glycolic helps to gently remove the top layers of dull skin, triggering cell regeneration, minimising the look of fine lines and wrinkles giving the skin a glow.

Mandelic acid may help unclog pores, dissolve blackheads and comedones, and control sebum production. Mandelic acid has antibacterial properties and may help remove acne-causing bacteria in the skin.

Microneedling is aimed at stimulating the body’s own collagen production to reduce the appearance of fine lines and wrinkles, stretch marks, skin laxity and scarring. Treatment allows for induction of the skin’s self-repair mechanism by creating micro “injuries” in the skin, which triggers new collagen.

Microscopic natural sponge needles offer one of the most effective mechanical exfoliation on the market creating 3,000,000 micro channels in just 5 minutes to increase skin cellular renewal and stimulate collagen – in only 7 days. Product is 100% natural.

Absolutely. We want you to feel comfortable when you leave the spa. There is also the option to use curl cream if you have curly hair and do not want to blow dry it. 

The Thai Head Massage includes a scalp analysis, a head massage where we hit all the pressure points, an oil treatment and scalp steam, a neck, shoulder and arm massage, a shampoo and conditioner, and a blow dry.

Yes. We have the Thai Head Massage and the Moroccan Hammam that can be done together. 

The hammam involves a steam bath followed by exfoliation with black soap and scrubbing with a kes glove. This process helps to deeply cleanse the skin, removing impurities, dead skin cells, and unclogging pores, which can help prevent acne and other skin conditions.